Welcome to Jasper Medical Bentleigh
449 Centre Road, Bentleigh 3204 VIC
03 9576 6400
At Jasper Medical, we want to make your experience as easy and stress-free as possible.
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Here you'll find everything you need to know about appointments, fees, opening hours, prescriptions, and more. Whether you’re a new or returning patient, our goal is to keep you informed and supported every step of the way.
Find your questions answered here
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Monday – 8.30am – 6:00pm
Tuesday – 8.30am – 7:00pm
Wednesday – 8.30am – 7:00pm
Thursday – 8.30am – 6:00pm
Friday – 8:30am – 5:30pm
Saturday – 9:00am – 12:00pm
Sunday – CLOSED
Public Holidays – 9:00am – 12:00pm
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Phone ambulance services – 000
Monash Medical Centre 246 Clayton Rd, Clayton
Ph: (03) 9594 6666
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For non-emergency after hours home visits, please ring the normal surgery number (03) 9576 6400 and you will be put through to the JFMP Locum Service.
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National Home Doctor GP Helpline Nurse on Call Sandringham Ambulatory Care Centre​
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Our doctors see patients by appointment. You can make an appointment with your doctor by telephoning the surgery, booking online, or at our front reception desk.
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At the time of making your appointment, please advise the reception staff if you feel you may require an extended appointment (e.g. Pap smears, medical report, to discuss multiple issues, surgical procedures etc).
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Appointments are usually made at 15 minute intervals, this is the amount of time you can expect to spend with your doctor. This may change if there has been an emergency or if the surgery is very busy.
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In rare circumstances delays may be encountered leading to prolonged waiting times. Our reception staff will advise you if this is the case. We apologise for the inconvenience this may cause.
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Unfortunately, your doctor may be delayed by emergency arrangements of urgent admissions to hospital and essential longer consultations which are often unpredictable.
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We are aware that your time is valuable and always endeavour to minimise waiting times.
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Dear Patients,
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We understand that healthcare costs affect everyone, and we are committed to keeping care as affordable as possible. Although expenses across the medical field have continued to rise, we have not increased our fees since November 2023 and continue to maintain our current rates.
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Please call us on 9576 6400 if you cannot make an appointment today, or at your preferred time. Reception staff will do their utmost to assist with any urgent cases.
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Please note that all fees are payable on the day of your consultation. For patients paying private fees, a $10 discount will apply if the bill is paid on the day.
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After Hours fees from 5 pm and Saturday: Appointments are privately billed based on time spent and discretion of the doctor.​
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Bulk billing
Jasper Medical offers bulk billing for the patients in the following categories:
Children under 16 years old
Healthcare Card Holders
Pensioners
Veteran’s Affairs Card Holders
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Some of the doctors at Jasper Medical will Bulk Bill after hours.
*Student fees are available to patients aged 16-22 who present a valid student card on the day of consultation.​
As of November 2025, our fees for common consultations are:
*For patients paying private fees a $10 discount will apply if bill is paid on the day.
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Repeat prescriptions are usually completed via consultation with your doctor to ensure we meet our duty of care to you. If you find it necessary to request a prescription prior to consulting your doctor, a minimum of 48 hours is needed. To avoid any errors, we also require a written request with your name, address and dose of medication clearly indicated.
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Although most problems are best dealt with in consultation, a doctor will always be available during normal surgery hours for emergency advice.
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​Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
Jasper Medical uses Heidi Script. Patient consent is obtained by signed forms. Existing patients are enrolled and can opt out basis. Patients can opt out at any time by notifying staff who will recitify this in your file and notify your GP.
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Jasper Medical communicates with other healthcare providers via secure messaging programs such as Secure PDF, Sharepoint, Healthlink, facsimile. Jasper Medical communicates by email only when other forms of communication are unusable or unsuccessful. Jasper Medical only communicates with patients via email in limited circumstances when other forms of transmitting information are not possible, only in isolated cases, and never on an ongoing basis.
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SMS messages are only used to transmit limited information such as appointment reminders, advice that results contain no abnormalities, and recalls. In the case of results, the patient is not identified in the message. In the case of recalls, a patient must identify themselves using a secure portal with personal information before identifying information is made available.
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Patient consent for new patients is obtained via a signed form. Existing patients are enrolled on an opt-out basis. Patients can opt-out at any time by notifying staff, who will record it in their file.
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Our practice participates in national/state reminder systems/registers, in conjunction with internal reminder systems. Should you wish to opt-out of electronic communications from Jasper Medical, please advise reception staff.
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Jasper Medical welcomes your feedback. We are always striving to improve the service we provide, so your input is important! Formal complaints should be addressed in writing to the manager, and you will receive a written response. Jasper Medical will make every endeavour to resolve any query to a satisfactory conclusion.
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If your prefer to make your concerns known outside of the practice, you can call the Office of the Health Services Commission on 1300 582 113.
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Our privacy policy is now available – Download Privacy Policy.
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Our privacy policy is now available – Download Privacy Policy.
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If your doctor orders any tests for you, please remember that it is your responsibility to follow-up these results, particularly when practice staff or your doctor stresses you to do so. Please ask reception staff about the best way for your to do this.
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Please see the links below for additional patient resources:
Alcohol
Anaphylaxis
Asthma
How to manage Asthma at school
BetterConsult
Bowel Cancer Screening
National Bowel Screening Program
How to get a Bowel Screening Test
Breast Cancer Screening
Breast Cancer Screening Program
Covid 19: Testing positive
Coronavirus (COVID 19) – HealthDirect
Covid-19 isolation and recovery
Covid 19: Vaccine
COVID 19 Vaccine – Vaccine Eligibility Checker
COVID 19 Vaccine – Consent Form
Dementia
Dementia AustraliaThe Dementia guide
Department of Health Victoria – Dementia services
Better Health Channel – Dementia and memory loss services
Diabetes
Australian Type 2 Diabetes Risk Assessment Tool (AUSDRISK)
Diabetes Victoria for informationLife Program
National Diabetes Services Scheme (NDSS)
Government Links
National Health Directory NDIS
Heart Disease
National Heart Foundation of Australia
Immunisation
Do you need Immunisation? HALO poster
Menopause
Are you Menopausal? Questionnaire
Australasian Menopause Society
Mental Health
Beyond BlueBlack Dog Institute
HeadspaceLife LinePANDA – Perinatal Anxiety & Depression Australia
My Health Record
MyMedicare
Osteoporosis
Priority Care Centres
South Eastern Melbourne Clinics
Department of Health information
Smoking
Stroke
Travel Information
